FaqsFrequently asked questions. Sectors.
Topics in this category.
Design for Services companies.
There are 7 questions in this category.
How does your design team ensure consistency in a service business?
Our design team collaborates closely with you to capture your project’s essence and goals. We integrate these into a consistent design that spans all aspects of your service business, guided by a powerful design system.
How can design influence customer satisfaction in service companies?
Design can play a big role in customer satisfaction as it affects how easy it’s to use your service, how visually appealing your service is and how well it communicates the value of your service. A compelling design can help build trust with customers and encourage them to recommend your service to others.
Will investing in a professional design for my service company pay off in the long run?
First impressions are everything.
Investing in professional design can definitely pay off in the long run – and in the short run – especially if it helps you attract more clients, increase sales or create a strong brand identity.
How can I be sure that a design partner accurately reflects the essence of my business?
Choosing a design partner who has experience working with businesses in your industry or understands your audience can be a good start.
In addition, it is important to have open communication with your design partner and provide them with as much information as possible about your business and brand.
Regular feedback sessions can also help ensure that the design accurately reflects the essence of your business.
If this is what you’re looking for, you’re in the right place!
Why is consistent design important for service businesses, especially in the digital age?
Today, customers often interact with service providers through multiple channels such as websites and social media.
A consistent design helps to create a coherent and recognisable brand identity across all channels, which can increase brand awareness, build trust with customers and ultimately lead to more business.
How do I know if my current design is affecting the potential of my business?
One way to assess whether your current design is affecting the potential of your business is to compare it to the design of your competitors or other successful businesses in your industry. Is their design more professional, coherent and effective than yours? You can also gather feedback from your customers or conduct user tests to see how they react to your current design.
Are free design tools effective?
Free design tools can be good for individuals and small businesses with little or no budget, as they provide basic functionality for simple designs. However, for professional projects, these tools may lack advanced options, customisation capabilities and design quality. In addition, the designs of free tools are not unique due to templates. Although they are initially inexpensive, they can lead to costly results for a service company that wants to stand out in its industry.
Design for NPO and NGO.
There are 5 questions in this category.
How do you deal with cultural differences or sensitivities?
Cultural sensitivity is a top priority for us. We take the time to research and ask the right questions to ensure our designs are appropriate and respectful. We understand the importance of getting it right, and we are committed to delivering designs that reflect and honour your organisation’s unique identity.
Can you give examples of projects you have done for other NPOs and NGOs?
We have worked on a variety of successful projects for international organisations, including animated videos, branding, illustrations, marketing materials and website design. We would be happy to show you examples of our work and give you an insight into how we approach each project.
How do you handle feedback and revisions?
We understand the value of feedback and encourage open communication and collaboration throughout the design process. Our aim is to ensure that you are satisfied with the end product and we are always prepared to make contractually agreed changes to meet your requirements.
How do you ensure that the quality of the work meets our standards?
Quality is at the forefront of everything we do. As an experienced design team, we pay attention to even the smallest details. We work closely with you from the outset to understand your exact vision and objectives, and seek your feedback throughout the design process. This is how we ensure the final product meets your company’s standards.
How do you deal with design projects for NPOs and NGOs?
We know that design projects for NPOs and NGOs can be complex. That’s why our project management process is designed to be straightforward, transparent, and flexible. We work closely with you to ensure everyone is pulling in the same direction, and keep you regularly updated to ensure the project stays on track.
Design for Cultural services.
There are 4 questions in this category.
How do you handle unexpected challenges that may arise during a project?
We understand that unexpected changes can arise during the design process, and that’s why communication is absolutely key. We keep you informed every step of the way, and when unexpected challenges arise, we work tirelessly to find solutions that meet your needs.
How do you manage projects to ensure they’re on time and within budget?
Project management is essential for timely and budget-compliant project completion. Our proven system with transparent communication, frequent assessments and a detailed step-by-step plan ensures a straightforward process for you.
How do you handle feedback and revisions during the design process?
Feedback is crucial to the design process – without it we can’t create anything that really meets your needs. But we also know that revisions can sometimes be time-consuming. That’s why we set clear guidelines for revisions upfront and make sure we’re all on the same page before we start. We want to create a final product that you’re happy with, and we’ll strive to make that happen.
How do you align designs with our cultural organisation’s mission?
First we understand your goals. Then we create a design that truly captures your message and appeals to your target audience. In this process, our experience and expertise in art, music, and cinema play a crucial role. Throughout the design process, we work closely with you to stay on track. Plus, our powerful design system ensures we always stay true to your mission and values.
Design for online and offline Events.
There are 5 questions in this category.
How do you approach a new project and what is your design process like?
We believe that every project is unique and deserves an individual approach. Our design process starts with understanding our clients’ goals and requirements through a thorough analysis. Once we have a clear understanding of the project objectives, we work closely with the client to develop a creative brief that outlines our design strategy. From there, we work in stages, sharing our progress with the client and asking for their feedback at each step. This allows us to ensure that the design meets the client’s needs and vision. Our iterative process allows us to make adjustments and refinements until the final design is achieved.
How do you ensure that the final design is consistent across all elements of the event?
A consistent and coherent design is crucial for a successful event. That’s why our experienced project management team oversees every aspect of the design process from start to finish. We establish brand guidelines and strict quality standards to ensure that every design element, from invitations to promotional materials, is perfectly aligned with the overall vision and theme of the event.
How do you deal with unexpected challenges or changes during the design process?
Event planning can be full of surprises and it’s important to handle unexpected challenges with ease. That’s why our project management team works closely with clients to anticipate potential issues and develop contingency plans. With our flexible approach, we’re always ready to tackle any unexpected issue that may arise.
How do you ensure effective communication throughout the design process?
We understand the importance of communication to ensure the result is a success. That’s why we have a well-established system to keep our clients fully informed and updated throughout the design process. Our system includes regular and concise reports highlighting achievements and potential issues. We also encourage our clients to provide feedback at every stage of the process to ensure that the end result meets their expectations.
How do you ensure quality in your work?
Our award-winning design team has over a decade of experience in brand, web, video, illustration, editorial, print and packaging design. When it comes to quality, we hold ourselves to the highest standards. Our meticulous process involves careful planning, detailed research and constant communication with our clients to guarantee their satisfaction before delivery – and beyond. Our goal is simple: to deliver designs that are not only visually stunning but also functional to achieve our clients’ goals.
Design for Organisations.
There are 5 questions in this category.
Do you offer a money back guarantee if we are not satisfied with the design you create?
For us, our clients and their comfort during the design process always come first. If for any reason you decide to cancel your project, we will refund the cost of any unfinished work. However, we cannot refund fees for third-party services or software licences that you have purchased for your project. We believe that transparency and feedback are key to a successful design. If you are not satisfied with our work, please contact us.
Can you describe your quality assurance process?
Design is about solving problems and quality assurance is an essential part of this process. We take great care to rigorously test our designs to ensure they meet the highest standards of quality and effectiveness. We have a robust quality assurance process that includes multiple rounds of testing and review to make sure our designs are perfect before delivery.
How do you deal with project schedules and deadlines?
Deadlines are a given in the world of design. To manage them effectively, we rely on a combination of planning, organisation and collaboration. We create a detailed project plan that outlines each step of the process and sets clear deadlines for each deliverable. We also work closely with our clients to ensure everyone is on the same page. By staying focused and disciplined, we can meet our deadlines and deliver great work on time and on budget.
How do you handle collaboration with your clients?
Design is like a conversation. You do not just have to talk, you have to listen. We work closely with you to understand your needs and goals and present our ideas in a clear and compelling way. By involving you or your team in the design process and regularly seeking your feedback, we can create designs that truly reflect the needs of your identity and achieve your organisation’s objectives.
How do you approach the design process?
Our design process is driven by data and a deep understanding of your organisation’s brand identity and business objectives. We conduct extensive research to ensure we have a clear picture of your audience, their problems and their motivation for action. Based on this information, we create designs that speak directly to your audience and get them to take the action you want them to take.
Design for Sports.
There are 5 questions in this category.
How do you make sure you understand our brand and target audience?
Understanding your brand and audience is of paramount importance to us. That’s why we start every project with extensive research to gain a deep understanding of your values, messaging, audience and competitors. We then work closely with you to ensure our designs perfectly match your brand’s tone of voice and message, leaving no stone unturned.
How do you approach collaboration with clients?
At our studio, we see design as a collaborative process, so we work closely with you every step of the way. We listen to your feedback, consider your ideas and make sure we stay on time and on budget for the project. In other words, we’re flexible, responsive, and focused on delivering results that go beyond your expectations.
How do you ensure that project deadlines are met?
At our studio, we take project deadlines seriously and have a system in place to monitor progress and ensure timely delivery. We maintain regular communication with you and third parties (e.g. print service providers) to identify and overcome any obstacles so that we can make any necessary adjustments to meet project deadlines.
What technical expertise do you have in design?
Our multidisciplinary design team has a solid foundation in a variety of design disciplines, including graphic design, typography, web design, illustration design, video design, editorial design, print design and packaging. We keep up to date with the latest design trends and tools, and our design system is designed to deliver high-quality, visually appealing designs that stand the test of time and work effectively across different mediums.
Have you ever worked in the sports industry?
Indeed, we have. Our multidisciplinary studio has collaborated with a variety of sports-related clients, from professional players to sports event organizers and league companies. We’ve created designs for a range of sports and possess a deep understanding of the industry.
Design for Food and Beverage.
There are 4 questions in this category.
Do you offer a money back guarantee if we are not satisfied with the design you create?
For us, our clients and their comfort during the design process always come first. If for any reason you decide to cancel your project, we will refund the cost of any unfinished work. However, we cannot refund fees for third-party services or software licences that you have purchased for your project. We believe that transparency and feedback are key to a successful design. If you are not satisfied with our work, please contact us.
Can you provide references or testimonials from previous clients?
Certainly. We’re happy to provide you with contact details of our previous clients if you’d like to learn more about their experience with us. In addition, you can view examples of our work and the positive results we have achieved for our clients in our portfolio.
How do you achieve impactful design?
We start by doing our homework – analysing your industry, your competitors and your audience to understand what makes them tick. And that’s not all. We work side-by-side with you to understand your brand and your voice inside and out. This way, we can create designs that reflect your unique identity using our proven design system, which our clients love for the amazing results it delivers. So when you work with us, you can be sure you won’t just get a pretty design, but a design that resonates with your brand, speaks to your audience and delivers results.
Can you describe how you work with your clients?
At Eurisco we firmly believe that communication is the key to any design project. We work closely with you to keep you informed every step of the way. We want to ensure that the design we create reflects your vision and helps you achieve your goals. That’s why we seek feedback and input at every stage of the process to ensure that the final product is not only beautiful, but also effective. Because at the end of the day, our mission is not just to make things look good, but to help you succeed.
Design for the Music and Film industry.
There are 4 questions in this category.
How do you ensure quality control and testing before delivering a design project?
You want your designs to stand out, to be exceptional. And that’s exactly what we want, too. That’s why we’ve developed a comprehensive quality control process that ensures every aspect of your design meets the highest standards of excellence and effectiveness. Our experienced team meticulously reviews each element of the design, making sure every detail not only looks great, but performs flawlessly. So if you want your designs to be truly top-notch, trust us to make sure they are.
How do you deal with feedback and revisions during the design process?
In our design studio, we are aware of the crucial role that feedback and revisions play in creating effective designs. For this reason, we have implemented a rigorous process to gather and consider client input throughout the design process.
This process includes soliciting feedback at every stage of the project, from initial concepts to detailed mockups. We carefully analyse this feedback and assess how it can be effectively integrated into the design, working closely with you to ensure we fully understand your needs and preferences.
Communication is an important part of our approach, as we are in constant dialogue with you and regularly update you on our progress. Through this collaborative approach, we are able to produce designs that not only meet your objectives but also can go beyond your expectations.
How do you ensure that design projects are delivered on time and within budget?
Our approach to delivering design projects on time and on budget is based on a comprehensive project management system that includes preparation, planning and effective execution. We start by understanding your needs and desires, and then develop a detailed project plan that guides us through the project from start to finish. We constantly monitor our progress against the plan, make adjustments as needed and maintain open communication with you. This approach has proven to be effective in ensuring successful project delivery.
How do you approach the design process, and what role do clients play in the process?
When it comes to design, we start with you. It’s important to understand what your organisation wants, what its needs are and where its problems lie before we develop creative ideas.
Once I have a solid understanding of your organisation, we move on to developing a creative concept. This involves brainstorming ideas and testing them against your objectives and your brand identity to see what works best. We also pay close attention to aesthetics and usability to ensure they are visually appealing and easy to use.
As for your role, we think you play a crucial part in the design process. You are the one who knows the most about your company, your industry and your customers. That’s why we rely on your input and feedback throughout the process. We keep you informed at every stage so there are no surprises when it’s time to deliver the final design.
Ultimately, our goal is to create a design that not only meets your goals, but also resonates with your audience. By putting you at the heart of the design process and working closely with you, we can achieve both of these goals.
Design for the Healthcare industry.
There are 8 questions in this category.
Do you offer a money back guarantee if we are not satisfied with the design you create?
At our web design studio, we put our clients first and want you to feel comfortable with the design process from start to finish. If for any reason you decide to cancel your project, we will refund you for any unfinished work. However, please note that fees for third party services or software licences purchased for your project are non-refundable.
We value open and transparent communication with you and encourage feedback throughout the design process to ensure that we are meeting your needs and goals. If you have any concerns or are not completely satisfied with our work, please don’t hesitate to reach out to us.
Can you describe your quality assurance process?
Delivering designs that meet the highest quality standards is a top priority at our design studio, and we have developed a rigorous quality assurance process to ensure that every design we create is of the highest standard.
Our process includes multiple rounds of review and testing to identify and address any issues or areas for improvement, and we work closely with our clients throughout the process to ensure their needs and expectations are met.
How do you approach creating designs for use across multiple platforms?
We approach each project with a focus on flexibility and versatility, using our design system that enable us to create designs that can be easily adapted to different contexts.
To achieve this, we work closely with our clients to understand their specific needs and goals, and we design with scalability and adaptability in mind from the start.
In the case of brand design, we can also provide clear guidelines and instructions for using designs in different contexts to ensure they remain consistent and effective regardless of platform or medium.
Can you describe your post-design support and maintenance process?
We provide ongoing maintenance services to ensure that our clients’ designs continue to function optimally over time. This includes regular updates to software and systems, as well as technical support as needed.
How do you involve your clients in the design process?
We keep regular clear lines of communication to ensure our clients are involved and engaged in the design process. We also actively seek feedback from our clients and take the time to understand their preferences and expectations. By working together, we can make adjustments and improvements as needed to ensure we meet our clients’ needs and deliver a final product they’re happy with.
Have you worked on design projects for international clients before?
Absolutely. Our team has extensive experience working with clients from around the world to helping them create designs that effectively communicate their message and resonate with their specific audiences. We believe that design is a universal language, but we also understand the importance of cultural nuances and local sensitivities. That’s why we always take the time to understand our clients’ specific needs and work closely with them to create designs that are both timeless and relevant. With our global experience and expertise, we are well equipped to tackle any design challenge, no matter where our clients are located.
How do you manage project timelines and ensure that deadlines are met?
To manage project timelines and ensure deadlines are met, we follow a structured project management process that includes regular reviews and updates. We set clear deadlines for each phase of the project and emphasise communication and transparency with our clients, whom we regularly update on project status. Our goal is to ensure that we deliver quality work on time and on budget, while providing exceptional customer service and support throughout the project lifecycle.
What is your design process like?
We always strive to understand our clients’ requirements and goals through research. Our approach is collaborative and we work closely with our clients to gain a deep understanding of their brand values, specific audience and competitors.
At the start of every project, we conduct a comprehensive brand analysis to ensure that our designs are consistent with our clients’ visual identity and brand guidelines. Our focus is on consistency across all marketing materials so that our clients can effectively communicate their brand message.
Design for the Tourism sector.
There are 5 questions in this category.
How do you keep up to date with the latest design trends and technologies?
We have a culture of continuous learning and development, and we are constantly exploring new technologies, tools and techniques to ensure our designs are fresh, innovative and optimised for the ever-evolving digital landscape.
How do you ensure consistency and coherence across design assets and channels?
We place great emphasis on consistency and coherence across all design assets and channels. To achieve this, we rely on a robust design system that gives each design asset a versatile identity anchored in a consistent use of colour, typography, imagery and aesthetics. This approach allows us to reinforce our clients’ branding and messaging and create a seamless and recognisable experience for their audiences, which in turn drives brand recognition and trust.
How do you approach design revisions and feedback?
At Eurisco, we view design reviews and feedback as a two-way street where the client and our team work together in perfect harmony. We approach each project with an open mind, taking the client’s input and working closely with them at every stage of the design process. This allows us to translate their vision into a beautiful, functional and user-friendly end product that reflects their unique brand and values.
How do you go about developing a design strategy?
To formulate a successful design strategy, we first conduct careful research into the client’s target group and the competitive landscape. Based on these insights, we then develop a customised plan that is perfectly aligned with the client’s goals. And to guarantee flawless execution, we keep the client closely involved throughout the process.
How do you approach project management
and ensure that projects are completed on time and within budget?
When it comes to project management, you have to be vigilant and organised to ensure success. In our studio, we have developed a meticulous process that ensures on-time delivery and cost efficiency. Through regular reviews and milestones, we keep the team on track and the project on target. When you work with us, you can rest assured that your project will be completed with the utmost care and precision.
Design for the Religious sector.
There are 5 questions in this category.
How can we start working with your design studio?
To begin collaborating, simply share your requirements through our website form. If we’re a match, you’ll get a free quote tailored to your budget, goals, and timeline – at no cost and with no obligation.
Do you offer a money back guarantee if we aren’t satisfied with the design you create?
We always put our clients and their comfort during the design process first. If for any reason you decide to cancel your project, we’ll refund you for any unfinished work. However, we cannot refund fees for third-party services or software licences you have purchased for your project. We believe that transparency and feedback are key to a successful design. If you aren’t satisfied with our work, please contact us.
How long do you expect it to take to complete the designs?
Our timeline for completing the designs depends on the scale and complexity of the project. We work closely with your institution to set realistic timelines and milestones, and we keep you regularly updated throughout the process. We handle revisions and feedback in a collaborative and transparent process to ensure you’re satisfied with the final product.
Can you explain your design process?
At the heart of our design process is an understanding of our clients’ individual needs and goals. We work closely with you to develop a deep understanding of your organisation’s mission and vision, and then use our expertise to create designs that effectively communicate your message. We involve your organisation throughout the design process, keeping them regularly informed and seeking their feedback to ensure the designs align with your goals.
What experience do you have in working with Catholic organisations?
We have been working for this community for over 15 years. At the very beginning of our design studio, we had the opportunity to work with a church as our first client. Since then, we have provided our services to various clients in this sector. We have helped them design printed materials and digital resources for events, websites, videos and more, always with the goal of connecting with their audience in a meaningful way.